FAQ’s

F.A.Q

What all currencies are currently supported?
MatraPay support all currencies at the moment.
Where are you located?
We currently have a presence in quite a few countries including India, China, UAE, USA, & few areas in Europe. In India, we have offices in Mumbai, Delhi & Jaipur.
How do I file a support ticket?
Send us a mail at support@matrapay.com and our support staff will get back to you shortly.
Can I submit my credit card information on my own site & create a charge?
Yes. However, you will need to be PCI Compliant in order to be able to do that.
How do I apply for a job at MatraPay India?
Send us a mail at careers@matrapay.com and our HR team will get back to you shortly.
Where can I call you?
Send us a mail at support@matrapay.com with your phone number and we will schedule a call.
Do you offer SLA guarantees?
Yes, we do offer SLA guarantees.
Can I handle multiple payouts to multiple bank accounts as a marketplace?
Yes, you will be able to do that.